![]() Returns Please let us know if there is a problem with your order. For more information, please see our dedicated IOSS page here ![]() ![]() You will still be liable for any customs duties charged on your import. This allows your VAT to be paid at checkout which we submit by return to your country. EU Customers: Sine July 1st 2021, Health Pharm are IOSS registered. Health Pharm is not responsible for these charges if they are applied and are your responsibility as the customer. Non-EU Customers: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Shipping timescales can vary greatly depending on the destination and extraneous variable Express International (US & CA) 2 to 11 business days.Express International (EU Only) 2 to 7 business days.Standard International (EU & ROW up to 2kg) 3 to 17 business days.These can be either Spring GDS, DPD or FedEx. The courier of Express delivery can differ depending on location. We offer worldwide international shipping.Īll of our international postal prices are weight-based, so this can vary in price, we do have a shipping calculator that can be found on the basket page before you go through to checkout. Express (Over 10kg) 1 to 3 business days £5.49.Express (up to 10kg) 1 to 3 business days £3.99.Standard (Up to 10kg) 2 to 4 business days £3.49.Shipping charges for your order will be calculated and displayed at checkout. You can find more information about our fulfilment process.Īt checkout, you'll see the available shipping options based on the weight, dimensions, and contents of your order.ĭomestic Shipping Rates and Estimates □□ Shipping times may vary, with an additional 1-3 working days for processing. We strive to provide you with the freshest and most up-to-date products, so we order them as you place your order. Please note that due to high demand, some of our products may not be in stock at the time of your order. Please remember it can take some time for your bank or credit card company to process and post the refund too.We partner with top carriers like Royal Mail, Spring Global, DPD, and FedEx for international parcel shipping. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at info and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, you will be responsible to pay for shipment back to the store location, we will provide you instructions on how and where to send your package. ![]() You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. ![]() We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |